Processing & Shipping
Framed glasses processing time
|
Lens Type |
Processing Time |
|
Single Vision -Regular Rx |
2-3 Business Days |
|
Single Vision -Strong Rx |
5-7 Business Days |
|
Multifocal -Bifocal/Progressive |
5-7 Business Days |
|
Blue Light Blocking |
3-5 Business Days |
|
Sunglasses / Photochromic |
5-7 Business Days |
|
Anti-Fog Glasses |
Additional 7 Business Days |
|
Jewelry Glasses |
Additional 3-5 Business Days |
For rimless glasses, the processing time may be extended due to the intricate manufacturing process.
|
Rimless Glasses |
Processing time |
|
Single Vision/Reading/Non-Prescription |
5-10 Business days |
|
Sunglass/Progressive/Photochromic |
10-20 Business days |
Shipping and Delivery
Free standard shipping will be automatically applied without coupon code for order which is over $79+. If the order amount is less than $79, we will charge $7.99 for shipping.
| Country | Order Amount | Shipping Fee | Shipping time |
| US/UK/AU/CA | Over $79 | Free | 7 - 15 Business Days |
| Under 79 | $7.99 | 7 - 15 Business Days | |
| SA/QA/KW | Over $99.99 | Free | 7 - 20 Business Days |
| Under $99.99 | $12.99 | 7 - 20 Business Days | |
| Other | Over $79 | Free | 7 - 20 Business Days |
| Under $79 | $7.99 | 7 - 20 Business Days |
*Not include activity items
Notes:
1) Shipping time does not include the time required to process your order.
2) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
3) Should your package not arrive within 30 days after you have placed your order, you must contact Customer Support within 30 days after your order was placed with email service@charmoo.com. We will send you a new product or arrange you a refund.